Privacy Policy

Last updated: June 29, 2026

Placeholder notice: This is sample language for a behavioral health practice. Crestmind Behavioral Health PLLC should have the final version reviewed by a qualified attorney and HIPAA compliance professional before publishing.

1. Information We Collect

We collect information you provide directly, including your name, contact details, date of birth, appointment preferences, and any messages you send through the patient portal. We also collect limited technical data (such as IP address and browser type) for security and service reliability.

2. How We Use Your Information

Information is used to schedule and deliver care, communicate with you, coordinate treatment, process payments, and meet legal or regulatory obligations. We do not sell your personal information.

3. Protected Health Information (PHI)

PHI is handled in accordance with HIPAA. See our HIPAA / Confidentiality Notice for details about uses and disclosures, your rights, and our duties.

4. Sharing

We share information only with your authorized care team, business associates bound by HIPAA agreements, and where required by law. Telehealth platforms (e.g., Zoom, Google Meet, WhatsApp) are governed by their own policies.

5. Security

We use encryption in transit, role-based access controls, and audited cloud infrastructure. No system is perfectly secure; please use strong, unique passwords for your portal account.

6. Your Rights

You may request access, correction, or deletion of your information subject to legal retention requirements. To make a request, contact us at contact@crestmind.com.

7. Children

Services for minors require consent from a parent or legal guardian.

8. Changes

We may update this policy from time to time. Material changes will be posted here with a revised "last updated" date.

9. Contact

Crestmind Behavioral Health PLLC, 9550 Spring Green Blvd, Suite 408-215, Katy, TX 77494. Phone: 281-673-5462.